Professional PABX & Business Phone System Solutions

At Nujoom Alnakheelat Electronics, with our deep roots in Sharjah and extensive experience across the UAE, we understand that clear and reliable communication is the lifeline of your business. We provide end-to-end professional PABX (Private Automatic Branch Exchange) and VoIP phone system solutions, from expert installation to proactive maintenance, ensuring your team stays connected with clients, partners, and each other.

1. Expert PABX System Installation & Configuration
We don’t just install phones; we implement a tailored communication strategy for your business.

  • Consultation & System Design: We analyze your business size, structure, call flow, and growth plans to recommend the perfect system—be it traditional Analog PABX, Digital PABX, or modern IP-PBX/VoIP.

  • Hardware & Software Supply: We are partners with leading global brands, offering high-quality handsets, gateways, servers, and software licenses.

  • Structured Cabling: Professional installation of organized network and telephone cabling to ensure clarity, reliability, and ease of future expansion.

  • System Programming & Configuration: Setting up extensions, voicemail, auto-attendant (IVR), call groups (hunt groups), call recording, conferencing, and other advanced features.

  • Integration: Connecting your PABX with existing infrastructure like fax machines, modems, and CRM software.

  • Staff Training: Hands-on training for your employees to ensure they can use all system features effectively.

2. Comprehensive Annual Maintenance Contract (AMC)
Prevent problems before they disrupt your business. Our AMC plans are designed for peace of mind.

  • Priority Support: Dedicated helpline for AMC customers.

  • Regular Preventive Maintenance: Scheduled system health checks, software updates, and performance optimization.

  • Unlimited Remote & On-Site Support: Quick troubleshooting for any issues, from minor glitches to major faults.

  • Hardware Repair/Replacement: Repair of faulty equipment or provision of temporary replacements to minimize downtime.

  • System Reports & Recommendations: Regular insights into your system’s usage and suggestions for improvement.

3. Reactive Repair & Troubleshooting
For businesses without an AMC, we offer reliable on-demand repair services.

  • 24/7 Emergency Support: Rapid response for critical system failures.

  • Diagnosis & Repair: Efficient fault finding and repair of all PABX components, lines, and handsets.

  • Parts & Logistics: We manage the supply chain for any required spare parts.

4. System Expansion & Upgrade
As your business grows, your phone system should grow with you.

  • Adding Extensions/Lines: Seamless integration of new users or departments.

  • Technology Migration: Upgrading from an old analog system to a feature-rich digital or IP-based VoIP system.

  • Feature Enhancement: Implementing new features like video conferencing, mobile twinning (Fixed Mobile Convergence), or advanced call center modules.

Why Choose Nujoom Alnakheelat Electronics?

  • Local Expertise with a National Presence: Based in Sharjah, we have in-depth knowledge of local infrastructure and serve clients across all UAE emirates.

  • Experienced & Certified Technicians: Our team is trained on multiple PABX platforms, ensuring expert handling of your system.

  • Quality Products: We supply and maintain equipment from trusted, industry-leading manufacturers.

  • Reliability & Transparency: We believe in honest assessments, clear pricing, and dependable service with no hidden costs.

  • Customer-Centric Approach: We build long-term relationships, becoming your dedicated communication technology partner.

  • Proactive Support: We focus on preventing issues, not just fixing them, to maximize your business uptime.

Ideal For: SMEs, Large Corporations, Hotels, Hospitals, Educational Institutions, Government Offices, Retail Chains, and Industrial Facilities in Sharjah, Dubai, Ajman, and throughout the UAE